listen and observe
Whether you’ve been in the business for several years or two decades, every new client brings new challenges. Be sure to listen carefully and listen to their requests, personality traits, and body language.
Take the time to get to know your clients. Listen to their concerns, what excites them and how they want to feel in their homes. “Pay close attention to the specific things they really care about,” says Angel Riveros, a designer at AIR Studio. “Make them feel like you’re on their side, that you’re there to support them and make their dreams for their home come true. If you build trust, no discomfort is too big to overcome.”
Whether you’ve been in the business for several years or two decades, every new client brings new challenges. Be sure to listen carefully and listen to their requests, personality traits, and body language.
Take the time to get to know your clients. Listen to their concerns, what excites them and how they want to feel in their homes. “Pay close attention to the specific things they really care about,” says Angel Riveros, a designer at AIR Studio. “Make them feel like you’re on their side, that you’re there to support them and make their dreams for their home come true. If you build trust, no discomfort is too big to overcome.”